Privacy Policy Effective Date: 01/04/2026 The Little Castle Pub (“we”, “our”, “us”) operates the website for our restaurant located at Chateau de la Coutere, 31230 Chemin de la Coutere, Haute Garonne, France. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Data Controller

The data controller responsible for your personal data is: The Little Castle Pub Chateau de la Coutere 31230 Chemin de la Coutere Haute Garonne, France Email: privacy@thelittlecastle.pub

2. Information We Collect

We may collect and process the following types of personal data:

1. a) Information You Provide Directly

• Name
• Email address
• Phone number
• Reservation details
• Messages sent via contact forms

1. b) Reservation Data (Third-Party Booking System)

When you make a reservation through our website, your data may be processed by a third-party booking provider. This may include:

• Name and contact details
• Booking date, time, and preferences

We only receive and use the information necessary to manage your reservation.

1. c) Automatically Collected Data

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device type

1. d) Cookies and Tracking Technologies

We use cookies and similar technologies, including Google Analytics, to improve your browsing experience and understand how visitors use our website.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and messages
• To manage reservations and bookings
• To improve our website and services
• To monitor website performance and usage (via Google Analytics)
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – for optional cookies and analytics tracking
• Contractual necessity – to manage bookings and respond to enquiries
• Legal obligation – to comply with applicable laws
• Legitimate interests – to improve our services and website performance

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website. Google Analytics may collect:

• IP address (anonymised where possible)
• Device and browser information
• Pages visited and user interactions

This data is used for statistical purposes only. Google may process this data on servers located outside the European Economic Area (EEA). Where this occurs, appropriate safeguards such as Standard Contractual Clauses are used. You can opt out of Google Analytics tracking by adjusting your cookie preferences or using browser settings.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Booking system providers (to manage reservations)
• Website hosting providers
• Analytics providers (Google)
• Legal or regulatory authorities when required by law

All third parties are required to respect the security of your data and process it in accordance with applicable laws.

7. International Data Transfers

Some of our service providers (such as Google) may transfer your data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal data only for as long as necessary:

• Reservation data: retained for operational and legal purposes
• Contact enquiries: retained only as long as needed to respond
• Analytics data: retained in accordance with Google Analytics settings

9. Cookies

Our website uses cookies to:

• Ensure the website functions properly
• Analyse website traffic (Google Analytics)
• Improve user experience

Where required, we will request your consent before placing non-essential cookies. You can manage or withdraw your consent at any time via your browser settings or cookie banner.

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the French supervisory authority (CNIL: www.cnil.fr)

To exercise your rights, please contact us using the details above.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

12. Third-Party Links

Our website may contain links to external websites or booking platforms. We are not responsible for the privacy practices of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: Email: privacy@thelittlecastle.pub